Privacy Policy

This Privacy Policy will inform you of the nature of the personal information about you that is processed by us and how you can request that we delete, update, transfer it and/or provide you with access to it.

This Privacy Policy is intended to help you make informed decisions when using the Site and our Services. Please take a moment to read and understand it. Please note that it should be read in conjunction with our website Terms and Cookie Policy.

Please also note that this Privacy Policy only applies to the use of your personal information obtained by us, it does not apply to your personal information collected during your communications with third parties who collect it for their own purposes.

Dave’s Hot Chicken Limited (Dave’s Hot Chicken UK & Ireland) is the data controller responsible for your personal information and is registered at the UK Information Commissioner’s Office with registration number ZB811254

Dave’s Hot Chicken Limited trading as Mind Blowing Chicken Limited is an English company with registered company number: 15750136 and whose registered office is at 3rd Floor Capital House, 25 Chapel Street, London NW1 5DH.

Mind Blowing Chicken Limited provides business services to Dave’s Hot Chicken Limited.

Where your personal information is completely anonymised, we do not require a legal basis to use it as the personal information will no longer constitute personal information that is regulated under data protection laws. However, our collection and use of such anonymised personal information may be subject to other laws where your consent is required. Please see our Cookie Policy for further details.

Where your personal information is not in an anonymous form, it is in our legitimate interest to use your personal information for marketing purposes.

We will only send you marketing communications via email where you have consented to receive such marketing communications, or where we have an alternative lawful right to do so.

Where you have given us consent to use advertising and targeting technologies, we may use advertising technologies provided by partners including Meta (Facebook and Instagram) and TikTok.

These technologies help us understand how people interact with our website, measure the effectiveness of our advertising, create audiences based on website interactions and help our advertising partners optimise campaigns.

Depending on the technology used, information processed may include website interactions, pages or URLs visited, referring information, browser or device information, advertising and browser identifiers, advertising click identifiers and events such as page views or selected button clicks.

We do not activate non-essential advertising or targeting technologies unless you have provided the appropriate consent. You can change or withdraw your choices at any time through our Cookie Preferences.

What is our legal basis?

Where we use non-essential cookies, pixels or similar technologies for analytics, advertising or targeting purposes, we rely on your consent where required by applicable privacy and electronic communications law.

Where those technologies process personal information, we process that information consistently with the consent you have provided. You may withdraw your consent at any time through our Cookie Preferences.

Please refer to your social media accounts for more information about their privacy settings.

From time to time we run prize draw promotions or competitions either online or in our shops.

We may collect the following types of personal information:

• Title, first name and surname
• Email address
• Social media handle (if relevant)
• Contact telephone number
• Address
• Information on any of your personal preferences that we may ask you about
• Birthday

What is our legal basis?

By entering a prize draw or competition you are consenting to your personal information to be used in the way described above. It is also in our legitimate interest to use your personal information to enable you to participate in other prize draws, competitions, games or quizzes we operate.

From time to time we offer a refer friend scheme online. This allows you to earn rewards when you refer a friend. Please note that you should only refer friends who are happy to hear from us and have confirmed that to you. We collect the following personal information about you when you register to refer a friend:

• First name and surname
• Email address
• Postcode

What is our legal basis?

We process your personal information where you and your friend have consented to us using such information for the purpose of your participation in the “Refer a Friend” scheme.

We use your personal information for the following business administration and legal compliance purposes:

• To comply with our legal obligations;
• To enforce our legal rights;
• Protect rights of third parties; and
• in connection with a business transition such as a merger, acquisition by another company or sale of all portion of our assets.

What is our legal basis?

Where we use your personal information in connection with a business transition, enforce our legal rights, or to protect the rights of third parties it is in our legitimate interest or contractual requirement to do so. For all other purposes described in this section, it is our legal obligation to use your personal information to comply with any legal obligations imposed upon us such as a court order.

Where we share your sensitive personal information, we shall obtain your consent to do so.

We use your personal information (e.g. name, job title, contact information including email address, curriculum vitae, your education, employment history and similar matters and similar information that you may provide to us and any other information relevant to potential recruitment) for the following recruitment purposes:

• To assess your suitability for any position for which you may apply to us whether such application has been received by us online, via email or by hard copy or in person application or through a third-party recruitment agency.
• To review our equal opportunity profile in accordance with applicable legislation, and we do not discriminate on the grounds of gender, race, ethnic origin, age, religion, sexual orientation, disability or any other basis covered by local legislation. All employment related decisions are made entirely on merit.

What is our legal basis?

Where we use your personal information in connection with recruitment it will be in connection with us taking steps at your request to enter into a contract, we may have with you or it is in our legitimate interest to use personal information in such a way to ensure that we can make the best recruitment decisions for Dave’s Hot Chicken. We will not process any special data except where we are able to do so under applicable legislation or with your explicit consent which shall be obtained at the time we collect your personal information following the instructions provided

Your browsing and interaction on any other websites, or your dealings with any other third party service provider, is subject to that website’s or third party service provider’s own rules and policies.

We do not monitor, control, or endorse the privacy practices of any third parties.

We encourage you to become familiar with the privacy practices of every website you visit or third-party service provider that you deal with and to contact them if you have any questions about their respective privacy policies and practices.

This Privacy Policy applies solely to personal information collected by us through our Service and does not apply to these third-party websites and third party service providers.

We have implemented information security policies, rules and technical measures to protect the personal information that we have under our control from:

• unauthorised access;
• improper use or disclosure;
• unauthorised modification; and
• unlawful destruction or accidental loss.

All of our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of the personal information of all users of our Services.

If you ask us, we’ll confirm whether we’re processing your personal information and, if so, provide you with a copy of that personal information (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.

If the personal information we hold about you is inaccurate or incomplete, you’re entitled to have it rectified. If we’ve shared your personal information with others, we’ll let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable). If we’ve shared your personal information with others, we’ll let them know about the erasure where possible. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

You can ask us to ‘block’ or suppress the processing of your personal information in certain circumstances such as where you contest the accuracy of that personal information or you object to us processing it. It won’t stop us from storing your personal information though. We’ll tell you before we lift any restriction. If we’ve shared your personal information with others, we’ll let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

With effect from 25 May 2018, you have the right, in certain circumstances, to obtain personal information you’ve provided us with (in a structured, commonly used and machine-readable format) and to reuse it elsewhere or to ask us to transfer this to a third party of your choice.

You can ask us to stop processing your personal information, and we will do so, if we are:

• relying on our own or someone else’s legitimate interests to process your personal information, except if we can demonstrate compelling legal grounds for the processing;
• processing your personal information for non-personalized direct marketing.

You have the right not to be subject to a decision when it’s based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for entering into, or the performance of, a contract between you and us.

If we rely on your consent (or explicit consent) as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.

If you have a concern about any aspect of our privacy practices, including the way we’ve handled your personal information, you can report it to the UK Information Commissioner’s Office (ICO). You can find details about how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.

To ensure that you are always aware of how we use your personal information we will update this Privacy Policy from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. We will notify you by e-mail of any significant changes. However, we encourage you to review this Privacy Policy periodically to be informed of how we use your personal information.